Liability Waiver
You acknowledge that you participate voluntarily to the services/activities offered by Yogazaz (legal entity under the name of Elsa Keraudren), and that and that you are therefore involved in physical activities which, like any physical activity, carry a risk of injury.
You hereby certify that you are physically fit and have not been advised to not participate by a qualified medical professional, by any means or in any manner, in any of the activities arranged by Yogazaz. You hereby certify that there are no health-related reasons or problems which preclude your participation in any and all activities arranged by Yogazaz.
Although Yogazaz, and its legal representative Elsa Keraudren, will make all the reasonable efforts possible to minimize your exposure to any known risks, you acknowledge that Elsa Keraudren is not a certified medical provider and that she therefore has no medical expertise to i) determine the effects of any specific activity or ii) give you detailed medical advice on a health issue you might have.
In attending classes, workshops and retreats with Yogazaz, you agree that neither you, your heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Elsa Keraudren for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.
Elsa Keraudren is not responsible for the safekeeping of your belongings.
Terms and Conditions
General sales terms
- All purchases on class passes, single class purchases, and workshops are final. Yogazaz does not offer refunds on services or products for change of mind, change of address, injury, illness, or any other reason.
- Fees may increase over time, to reflect increases in costs and benefits. Increase in fees applies only to new class passes, single class purchases, workshops, events, and programs purchased at that point in time.
- It is the responsibility of the participant to settle any unpaid participation in a class, workshop, or other event organised by Yogazaz. Yogazaz reserves the right to suspend the participant’s class pass until the unpaid participations are settled.
- Gift cards can be redeemed for classes, workshops, or other products. They cannot be redeemed for cash.
- To register or purchase with Yogazaz and to attend regular classes, you must be over eighteen (18) years of age. Entry for participants under eighteen (18) years of age must be purchased by a person over eighteen (18) on behalf of the kid or teen, and authorisation by Yogazaz must first be assured.
- You must ensure that the details provided by you on registration or at any time are correct and complete.
Class passes, single class purchases, and trial classes.
- Class passes, single drop-in classes, trial classes and access to other events can only be purchased directly via the Momoyoga booking platform, through different types of online payment offered by the platform.
- The single class purchase consists of a pass for a drop-in class of your choice, valid for 1 month after the date of purchase.
- A trial class purchase is reserved to participants who take a class with Yogazaz for the first time, and can only be purchased once in a lifetime per participant. It is valid for 1 month after the date of purchase.
- Class passes consist of a 4-class pass and an 8-class pass.
- Class passes allow you access to all scheduled group classes taught by Yogazaz at Maison de Quartier Malibran, but exclude workshops or other special events.
- Class passes are activated on the date of the first class booked after purchase.
- The general 4-class pass (giving access to all classes) expires within 2 months of the pass’ activation, with the exception of the “only yin” and “only pre/postnatal” 4-class passes that expire within 3 months of the pass’ activation. The general 8-class pass (giving access to all classes) expires within 3 months of the pass’ activation. No refunds are offered due to illness, injury, change of address, or any other reason.
Booking Policy
- Payment for all classes must be received prior to the scheduled class to ensure your spot.
- Classes and workshops must be booked in advance. They are available for online booking via the Momoyoga booking platform 14 days prior to class via this link: https://www.momoyoga.com/yogazaz/schedule
- “Book Class” allows you to book a class.
- “Add to Waitlist” allows you to put your name on the waiting list in case the class is fully booked.
- A notification will be sent to you by email as soon as your booking has been confirmed, as well as a reminder email the day before the class is scheduled to start.
- Confirmed participants are required to show up to class 5-10 minutes before the class starts at the latest, to avoid disturbing the beginning of the class.
- Your reserved spot is valid until class start at the latest. After that, your reservation will be cancelled, and any spots left will be offered to members waiting at Maison de Quartier Malibran.
Cancellation Policy
- If you can’t make it to your scheduled class, please cancel your spot to make your place available to others.
- Cancellations must be made via the Momoyoga online booking platform or mobile app maximum 2 hours prior to a class.
- Cancellations will not be accepted via phone or email.
- In case of no-shows or if you cancel too late (less than 2 hours before a group-class at Maison de Quartier Malibran, less than 24 hours prior to a private or semi-private class, and less than 24 hours prior to a workshop), the class/event/workshop will be charged in full or deducted from class passes.
- Being on a waiting list for a class is like a commitment to joining that class. If a spot becomes available up until 5 minutes before class, you will automatically be added to the class.
- If you were waiting for a spot but have changed your plans in the meantime, please remove yourself from the waiting list, otherwise you run the risk of being automatically added to the class and losing your credit if you can no longer make it to class.
- Cancellations must be made at least 2 hours before a group-class at Maison de Quartier Malibran, 24 hours prior to a private or semi-private class, and 24 hours prior to a workshop.
Suspension Policy
- Suspension is not an option unless there are specific medical circumstances, proven with a certified medical record from Belgium. These specific cases will be discussed directly with Yogazaz.
Other rules
- Every possible effort is made to deliver classes and services on time as advertised. However, the schedule may be subject to change or cancellation without notice. Should this happen, we will go above and beyond to replace any cancelled class in a timely fashion.
- If a class or workshop or event is cancelled by Yogazaz, the credited class/event/workshop will be refunded to you.
- The class’ premises open 15 minutes before class and close 15 minutes after class.
- Late entry is not permitted. Once a class has started, the entrance door will be locked. In case of late arrival, you may not be allowed into the class premises and your class will not be refunded.
- Elsa Keraudren is not responsible for any loss, damage, or theft of personal property.
- Elsa Keraudren reserves the right to refuse entry to her classes.
- To ensure a smooth participation to the class/workshop, please wear comfortable/sports clothes, bring a bottle of water and a yoga mat if you have one.
Privacy & Security Policy
- Information published on this website is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given of the accuracy or completeness of information on these pages.
- Please be aware that Yogazaz may alter the information on this website from time to time.
- Elsa Keraudren shall have no liability arising from the use by any party of the information on this website.
- Elsa Keraudren does not guarantee that the website, its content or hypertext links are virus free or uncontaminated. It is recommended to make your own virus checks and to implement your own precautions in this regard. Elsa Keraudren excludes all liability for contamination or damage caused by any virus or electronic transmission.
Commitment to data security
- Your personal data remain fully confidential.
- Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.
- All emails and newsletters from our sites allow you to opt out of further mailings.
- Elsa Keraudren will never sell trade, rent, exchange or otherwise share your personal information with any other person, company or organization.