Last update: 15/02/2023
Elsa Keraudren (“us”, “we”, or “our”) operates the https://yogazaz.com website and the appointy registration system.
Information Collection And Use
We collect different types of information via contact forms and the appointy registration system, in order to provide and organise our services (classes, workshops and retreats) for you, and improve them.
Types of Data Collected
While using and registering to our services, we will ask you to provide us with certain personally identifiable information that can be used to identify or contact you (“Personal Data”), and to organise our services. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- History of chronic health issue or injury – or other medical condition – that might affect your health in the participation to our services
- Cookies and Usage Data
Tracking and cookies data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies such as beacons, tags, and scripts are also used to collect and track information, in order to improve and analyze a website’s or products performance.
If you leave a comment or fill in a contact form on our site or on our registration system, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again. These cookies will last for one year.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Use of Data
Elsa Keraudren uses the collected data for various purposes:
- To provide and maintain our services (classes, workshops and retreats) to you
- To ensure your security and well-being in the usage of services
- To notify you about updates about the services offered
- To provide customer care and support
- To provide analysis or valuable information so that we can improve our services
- To detect, prevent and address technical issues
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, podcasts, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Belgium and choose to provide information to us, please note that we transfer the data, including Personal Data, to Belgium and process it there.
Disclosure Of Data
Elsa Keraudren may disclose your Personal Data in the good faith belief that such action is necessary :
- To comply with a legal obligation
- To protect and defend the rights or property of Elsa Keraudren
- To prevent or investigate possible wrongdoing in connection with our services
- To protect the personal safety of users or the public
- To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may use third-party Service Providers to monitor and analyze the use of our services.
Appointy analytics: Appointy offers an analytics services that allows its users to measure their customers’ satisfaction and staff’s performance. Appointy uses the data collected to track and monitor the use of some of our services (classes and worskshops). For more information on the privacy practices of Appointy, please visit the Google Privacy & Terms web page https://www.appointy.com/privacypolicy/
Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our services. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
How long we retain your data
When you fill in personal data in a google form or in the appointy registration system, this information and metadata is saved up indefinitely on these systems unless we erase it.
To ensure and maintain our services, your data will be kept for a period of 3 years after the data was provided, and a period of 2 years after the service was provided.
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Links To Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.