Updated on 05-12-2023

Terms & conditions terminology and definitions

“Cancellation” is defined as not attending the scheduled retreat. “You” refers to the guest booking a spot over “Philoxenia” Yoga Retreat 2024. “We” refers to Yogazaz.

It is your responsibility to read and understand the terms and conditions before making any reservation.

Payment Policy

  • To reserve a spot on “Philoxenia” Yoga Retreat, a deposit of 30% of the total amount is required.
  • The deposit is to be paid by bank transfer within seven (7) days after filling in the registration form. 
  • The full payment (due amount) is to be paid at once in cash on arrival at the retreat’s location.​

The retreat prices are charged per person and do NOT include flights, transfers to/from the airport, a car rental, extra treatments and activities other than those stated in the programme.

Guest Cancellation Policy

The following cancellation fees apply to all guests :

  • If cancellation takes place up to fourty (40) days prior to the retreat start date, you will only be charged the deposit. 
  • If cancellation takes place between thirty-nine (39) and twenty-one (21) days prior to the retreat start date, you will be charged the deposit as well as 50% of the remaining amount due for the package you selected.
  • If cancellations takes place within twenty (20) days prior to the retreat start date, you will be charged the full price of the retreat package you opted for.

We do not offer credit for arriving late or leaving early.

“Philoxenia” Yoga Retreats Cancellation Policy

 Yogazaz always caters for the best of its guests and canceling a retreat will always be the very last option. However, if Yogazaz must cancel a scheduled retreat due to low participation, you’re entitled to transfer your full payment to another scheduled retreat or request a refund of your payment.

Yogazaz is not responsible for your expenses incurred in preparation for any cancelled retreat, such as other accommodation, airline tickets, car rental, loss of work, and/or other costs associated with preparing for your trip.

Force Majeure

Yogazaz shall not be responsible for not fulfilling its contractual obligations to the extent that the failure to fulfil them is due to events outside its control, that is, force majeure events such as a pandemic, acts of God, fire, flood, cancellation of flights or/and prohibition of sailing due to adverse weather conditions, war, acts of terrorism, riot, civil commotion, governmental actions (excluding regulatory change), labour disputes, and any similar events. In such force majeure events, you’re entitled to transfer your full payment to another scheduled retreat or request a refund of your payment.

 

Reservation of Right

Yogazaz reserves the right to make any changes deemed necessary to our retreats.

 

Travel Insurance

Guests must have adequate travel insurance to cover the retreat’s activities.

Please note, even if you have a private health insurance in Greece or your respective country of residence, it is unlikely that this insurance will cover overseas trips such as the retreats offered by Yogazaz.

It is your responsibility to organise suitable travel and health insurance. Although we strongly encourage you to do so, you acknowledge that Yogazaz is not in the business of providing insurance products and cannot be held liable if your failure to arrange suitable insurance coverage leaves you exposed, medically, financially, or otherwise.

 

Passports, Visas and Documents

It is the responsibility of each guest to obtain a valid passport, visa(s) and necessary certificates for traveling to Greece.

 

General Waiver – Limitation of Liability

You acknowledge that during the retreat, you will participate voluntarily in all activities arranged by Yogazaz, and that you will be involved in physical activities which, like any physical activity, carry a risk of injury.

You hereby certify that you are physically fit and have not been advised to not participate by a qualified medical professional, by any means or in any manner, in any such activities arranged by Yogazaz. You hereby certify that there are no health-related reasons or problems which preclude your participation in any and all activities arranged by Yogazaz.

Although Yogazaz, its representative Elsa Keraudren, and the other voluntary staff present during the retreat will make all the reasonable efforts possible to minimize your exposure to any known risks, you acknowledge that Elsa Keraudren, the other instructors and volunteers serving you during the retreat are not certified medical providers and that they therefore have no medical expertise to i) determine the effects of any specific activity or ii) give you detailed medical advice on a health issue you might have.

 You  hereby agree to be responsible for your own well-being and to assume all risks incurred to your person during the retreat in the event of delays, unforeseen events, illnesses, injuries, emotional trauma or death.

 You hereby release Yogazaz, Elsa Keraudren and the other volunteers from any claim or lawsuit for injury, death, property damage or theft, loss, or other liability of any kind arising directly or indirectly from your participation in “Philoxenia” yoga retreat.

 You understand and agree that, while Yogazaz strives to promote integrity and a code of ethics in the context of this retreat, Yogazaz is not responsible for the actions of those who also take part in this yoga retreat.

You agree that this release shall be legally binding upon you personally and all members of your family.

 

Changes to our terms and conditions

We keep the present Terms and Conditions under regular review and we reserve the right to amend or update the present Terms and Conditions at any time. The effective date is displayed above. Thus, we advise you to review this page periodically for any changes. To keep you informed of any changes to the present Terms and Conditions, we will notify you by email. These changes are effective immediately after they are posted on Yogazaz’s website.

 

Disputes and applicable Law

Yogazaz and Guests shall make every effort, so that any difference, dispute or disagreement that may arise during the conclusion, interpretation and execution of the present Terms & Conditions, as well as claims related to them, is resolved out of court, with negotiations in a spirit of good faith within reasonable time after the date of the written expression of the disagreement by any of the parties.

If a difference is not resolved in this way, competent for its judicial resolution shall be the Courts of Brussels, Belgium, exclusively, which shall decide on any trials regarding the execution, and the Belgian law shall apply.

By booking into this retreat, you hereby certify that you have read and fully understood the present Terms & Conditions. You are fully aware that there is a release of liability included, and you accept and agree on your own free will to all Terms & Conditions and applicable rules stated above. 

​Finally, you acknowledge and agree that the personal data you share while completing the reservation form will be used by Yogazaz in a confidential manner, for organisational purposes and for your own well-being and security. This data will be kept for a period of 2 years after the retreat is held, unless you request for your data to be erased by writing to us a letter or email.

 

For any queries, please contact us via:

– Email:  info@yogazaz.com

 – Phone Number/whatsapp :  +32 (0) 485 74 64 77

 – Our site:  yogazaz.com

 

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